Blog

Useful articles about CRM, business management, and Cliento updates

CRM for Wholesale Trade: Dealers, Price Tiers and Large Orders
Tips

CRM for Wholesale Trade: Dealers, Price Tiers and Large Orders

CRM for wholesale trade: a dealer database, price tiers, large orders, debt control and repeat orders — explained through Olim's wholesale business.

Cliento30.09.202611 min
Managing a Seasonal Business: Making the Most of High and Low Seasons
Business

Managing a Seasonal Business: Making the Most of High and Low Seasons

Seasonal business management: earn more in high season, keep clients engaged in low season, plan cash flow and build stable income with the help of a CRM.

Cliento25.09.202611 min
Improving Customer Service: How to Turn Complaints into Opportunities
Business

Improving Customer Service: How to Turn Complaints into Opportunities

Customer service and complaint handling: log every complaint, respond in 5 steps, measure satisfaction with NPS and win back unhappy customers with a CRM.

Cliento20.09.202611 min
CRM for a real estate agency: properties, clients, and deals
Tips

CRM for a real estate agency: properties, clients, and deals

CRM for a real estate agency: property database, sellers and buyers, matching properties to requests, viewing schedules, and long deal tracking.

Cliento15.09.20269 min
Handling objections: "too expensive", "I'll think about it", "later" — how to respond
Tips

Handling objections: "too expensive", "I'll think about it", "later" — how to respond

Handling sales objections: "too expensive", "I'll think about it", "cheaper elsewhere", "later" — a 5-step method and ready reply scripts.

Cliento11.07.20269 min
Business process automation: which tasks to give a robot
Business

Business process automation: which tasks to give a robot

Business process automation: which repetitive tasks to give a robot, which to keep human, automation stages, and ROI calculation.

Cliento07.07.20267 min
CRM for fitness clubs and gyms: memberships, classes, and loyalty
Tips

CRM for fitness clubs and gyms: memberships, classes, and loyalty

CRM for fitness clubs and gyms: membership management, renewal reminders, attendance tracking, class scheduling, and a loyalty program.

Cliento02.07.20267 min
Customer follow-up: the right system and timing for repeat contact
Tips

Customer follow-up: the right system and timing for repeat contact

Follow-up: why 80% of sales happen after 5-12 contacts, when and how many times to reach out, what to say, and how to automate repeat contact in CRM.

Cliento28.06.20267 min
CRM for dental and medical clinics: patients, appointments, and reminders
Tips

CRM for dental and medical clinics: patients, appointments, and reminders

CRM for dental and medical clinics: patient database, appointment scheduling, treatment history, automatic visit reminders, and data confidentiality.

Cliento23.06.20267 min